Zenith Bank Maintains Lead with E-Products as Value-Added Service

To maintain its leadership position in the fiercely competitive banking environment, increase the bottom line and brand awareness, Zenith Bank has, from inception, capitalised on the broad usage of electronic products (e-products) that are on the cutting-edge information technology (IT) to excite and entice customers.

Our unique offerings are Internet banking, Telephone banking; and Mobile banking, through this product customers can request for account balances, last five transactions, cheque status, and cheque confirmation.

Aside paying particular attention to its e-products, we do not lose focus on attracting world-class IT skills. As such we have pulled together top-of-the range manpower to efficiently deliver these products and ensure such meets the aspirations and expectations of customers. By thoroughly equipping our people, we have been able to surmount inherent limitations in the use of IT. To unleash these e-products and navigate the difficult terrain of IT investment, we depend hugely on the high quality our IT skills.

Some of the unique e-products that have endeared us to our numerous customers include AlertZ, Payroll, APDS, and i-Bank.

Alertz is a suite of transaction notifications, which keep our customers abreast of transactions on their accounts via text messages on mobile phones and e mails. The customer receives notifications for transactions like deposits and withdrawals, shipping documents, Bills of lading, Letters of credit, Form M (approval and scanning), Risk Assessment Report and Monthly statements.

ADPS (Automated Direct Payment System) is an on-line payment system, which meets the needs of corporate account holders who may want to give payment instructions to stipulated account holders such as staff, contractors and suppliers. The system can address payments to our account holders, foreign transfers and inter-bank transfers. ADPS runs on the Internet and as such payment can be made to or from any part of the world.

PAYROLL (Automated Payroll Systems and Services) is an electronic platform for payment of salaries. It takes away the issue of late payment of salaries from employers.

i-Bank is an Internet banking package that allows our customers to view real-time transactions and account balances, download and print account activity report, make transfers to our bank and other accounts (non-Zenith accounts) as well make bulk payments to suppliers, contractors or employees. Customers can also pay bills like MTN, Multichoice and many more.

Other area where we come top is in the deployment of card products. These cards, which include Eazy Card (debit or ATM card) can be used on any ATM terminal on the Interswitch network, the cards are also configured to perform transactions on web payment outlets and point of sale terminals.

We also have Deposit notification, automated direct payment system, Valucard and MasterCard. Whichever of our products you choose, you can be assured that our solutions are very convenient and customer-friendly.